Privacy Policy

Last Updated: December 10, 2024

Introduction

Palmistry AI – Palm Reading (“we,” “us,” or “our”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our mobile application, Palmistry AI – Palm Reading (the “App”), and related services. It also describes your choices regarding the use, access, and correction of your personal information.

This Privacy Policy is designed to comply with guidelines and requirements set forth by the Apple App Store and Google Play Store, as well as relevant international data protection regulations, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Additional references include:

By using the App, you agree to the terms and conditions of this Privacy Policy. If you do not agree, please discontinue using the App.

1. Information We Collect

1.1 Personal Data Provided by You

  • Palm Images: When you use the App’s scanning feature, you may provide us with images of your palm.
  • Contact Information: If you voluntarily choose to sign up for a newsletter, request customer support, or provide feedback, we may collect your email address and name.

1.2 Automatically Collected Information

  • Usage Data: We may collect information about your interactions with the App, such as the features used, pages visited, and the time and date of your visits.
  • Device Information: We may collect information from your device, including device model, operating system type and version, unique device identifiers, and mobile network information.

1.3 Cookies and Similar Technologies

We may use cookies or similar tracking technologies to enhance your user experience and analyze App usage. You can control cookie preferences through your device settings. For more on cookies, please see: FTC Consumer Information on Cookies.

2. How We Use Your Information

2.1 To Provide and Improve the App

  • We use palm images to analyze and generate personalized palm readings.
  • We use usage data to understand how users interact with the App and to improve functionality, design, and content.

2.2 Communication

We may use your email address to respond to inquiries, provide customer support, and keep you updated on App-related matters, only with your explicit consent where required by law.

2.3 Legal and Compliance

We may use your information as required to comply with applicable laws, regulations, legal processes, or governmental requests.

3. Data Sharing and Disclosure

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating the App, analyzing data, or providing technical support. These service providers are bound by contractual obligations to protect your personal information and only use it for the purposes for which it was disclosed.

3.2 Legal Requirements and Safety

We may disclose your personal information if required by law or in the good-faith belief that such action is necessary to:

  • Comply with legal obligations or respond to lawful requests by public authorities.
  • Protect and defend our rights, property, or safety, and that of our users and the public.

3.3 Business Transactions

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via prominent notice within the App of any change in data ownership or usage.

4. International Data Transfers

Depending on your location, your personal information may be stored and processed in countries that may have data protection laws different from your own. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy, such as implementing Standard Contractual Clauses as recommended by the European Commission. (Source)

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Palm images and associated analysis data are deleted or anonymized once processing is complete, unless you choose to store results in-app. For storage details and timeframes, please refer to our in-app settings or contact us at the email listed below.

6. Data Security

We employ administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security measure can guarantee 100% security. If you have any reason to believe that your personal information is no longer secure, please contact us immediately.

7. Children’s Privacy

Our App is not intended for children under the age of 13 (or the equivalent age of digital consent in your region) and we do not knowingly collect personal information from children. If you believe that we have collected personal data from a child, please contact us so that we can take steps to delete the information.

8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding the personal information we hold about you, including the right to access, correct, or delete your data. You may also have the right to object to or restrict certain data processing or withdraw your consent. To exercise these rights, please contact us at the email below.

If you are a resident of the European Economic Area (EEA), the GDPR provides you with the following rights: access, rectification, erasure, portability, restriction of processing, and the right to object.

If you are a California resident, the CCPA provides you with the right to know, delete, and opt-out of the sale of personal information.

For more information about your rights:

9. Third-Party Links and Services

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites or services you interact with.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we do, we will post the updated policy and revise the “Last Updated” date at the top. If changes are significant, we may provide more prominent notice or seek your consent where required by law.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email:support@mobappai.com

We will respond to inquiries within a reasonable timeframe, in compliance with applicable laws and regulations.